COVID-19 Update

For the health and safety of our communities our offices are closed to the public

Gillons offices are currently closed to the public as the health and safety of our customers and staff is our priority. Take care as we are able to help with your insurance needs from a distance.

Call your broker or if you are unsure of who to contact call 1-800-465-7797

Email your broker directly or

Many of our services can be offered electronically such as:

  • Provide electronic documents
  • E-signature options
  • Taking bill payments over the phone or through online options

Please see below for the latest information from our insurers. If you do not know who you are insured with, please call your broker or

1 800 465 7797 and we will assist you.


#StayHome Endorsement

Premium reductions based on usage. Learn More


Premium Relief Rebate

In-force personal lines policyholders with third-party liability personal vehicle coverage could receive a 15% premium rebate for the months of April, May and June. Call us to learn more 1 800 465 7797

Northbridge FAQ 

Pembridge & Pafco

Stay at Home Payment. Learn More


Steps we’re taking. Learn More


We’re here to help. Learn More

In light of new physical distancing guidelines, we will not be able to accept in person payments in any of our 11 offices. We have a wide variety of payment options that do not require you to come into an office in order to ensure we all follow distancing protocols. These include:

  1. Credit Card payment through your broker over the phone
  2. Cheque mailed directly to your insurance company. Please do not mail any cheques to a Gillons office location
  3. Payment online directly to your insurance company (not all companies offer this option, check with your broker if you are unsure of your insurance company and their online payment process)
  4. For the companies that do not offer pay online, you can make your payment via Gillons online and we will forward to your company on your behalf. Contact your broker and they will guide you through this process.
  5. If you would like to go on monthly payments contact your broker to make arrangements.

Service Ontario offices may have limited hours or be closed completely. Check if the location closest to you is open

If you are unsure of what to do, call us at 1-800-465-7797 or email